If you don't see the answer to one of your questions, please feel free to reach out to us.
Last Updated: July 18, 2024
Urban Healing, LLC DBA The Art of Touch Therapeutic Massage Center (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
Personal Data: We may collect personally identifiable information such as your name, email address, phone number, and payment information when you book an appointment or sign up for our services.
Non-Personal Data: We may collect non-personal information such as browser type, operating system, and the pages you visit on our website. This information helps us understand how our services are being used and improve our offerings.
2. How We Use Your Information
We use the information we collect to:
Provide, operate, and maintain our services.
Process and manage bookings and payments.
Communicate with you, including responding to inquiries and sending service-related notifications.
Improve our website and services based on user feedback.
Ensure the security and integrity of our systems.
3. Disclosure of Your Information
We may share your information:
With third-party service providers who perform services on our behalf, such as payment processors and email service providers.
To comply with legal obligations, such as responding to a subpoena or court order.
To protect and defend our rights and property.
We will not share your information:
With any third-parties for any other purpose outside of the scope outlined above without your consent.
4. Security of Your Information
We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have the right to:
Access and update your personal information.
Request the deletion of your personal information.
Opt-out of receiving marketing communications from us.
To exercise these rights, please contact us using the information provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our services after any changes indicates your acceptance of the new policy.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Urban Healing, LLC DBA The Art of Touch Therapeutic Massage Center
855 Peachtree St NE
Atlanta, GA 30308
help@theartoftouchmassage.com
(404) 602-4054
We are located inside of the Viewpoint building at:
855 Peachtree Street. NE Suite 2B Atlanta, GA 30308
We are on the 2nd floor.
PARKING DECK LOCATION
On right side of Juniper St. (between 7th and 6th)
856 Juniper St. NE
Continue Straight into Viewpoint deck
We Validate up to 2 HOURS.
We offer 15 reserved parking spots exclusively for The Art of Touch customers. Or, you may park in any unmarked space. To watch a video showing exactly how to find our parking from Juniper Street and then where to enter into The Art of Touch, please click here.
Yes, all of the therapists are licensed by the State of Georgia.
Additionally, many of the therapists hold national certifications and belong to professional massage organizations that uphold the highest standards in the industry, work with local governments to support fair licensing, and actively participate in massage related research studies.
Monday: 10:00am - 8:00pm
Tuesday: 10:00am - 8:00pm
Wednesday: 10:00am - 8:00pm
Thursday: 10:00am - 8:00pm
Friday: 10:00am - 9:00pm
Saturday: 10:00am - 9:00pm
Sunday: 10:00am - 9:00pm
Yes, especially if this is your first visit. Please arrive 15-30 minutes prior to your start time to complete our intake form and settle into relaxation mode. We have a beautiful facility and invite you to come early and relax a bit prior to your service. You are also welcome to stay after to enjoy a beverage in either of two lounges or our two balconies overlooking Peachtree Street.
It varies depending on your desired day, how many sessions you are booking, and desired appointment time. We may be able to see you on the same day you’re calling, but we recommend booking at least 1-2 days in advance.
Click here if this is your first visit!
Massage can be performed while the recipient is fully clothed (we highly recommend Thai massage for this) but most people find it comfortable to fully disrobe. The most important thing is for you to feel comfortable, so you may choose to leave on your undergarments or other clothing. You will be draped during the entire service. The therapist will undrape areas that are being massaged and cover them back up as he or she moves along.
We do not provide showers, however most of the therapists use lotion that is easily absorbed into the skin.
We are unable to bill insurance companies directly for your services. However, if your insurance provider treats massage as a covered service, then we can provide you with documentation of your massage therapy sessions so that you could submit a claim for reimbursement. We are also set-up to accept Flexible Spending Account (FSA) and Health Savings Account (HSA) debit/credit cards as a form of payment. Not all FSA/HSA plans treat massage the same way so it is important that you first check with your plan administrator to confirm that your massage qualifies as an approved expense. Once you confirm with your plan provider, you can use your pre-tax dollars to pay for your massage therapy sessions.
We are set-up to accept FSA/HSA credit cards. Check with your plan provider to see if your massage qualifies as an approved expense.
The easiest way is to purchase here. Give us a call if you experience any problems in the process. If you would like to stop in and visit us at The Art of Touch during our operating hours we would be happy to make one for you at our location with our packaging.
We do not organize spa parties, but we would love to help you in arranging massage services for your group. For group inquiries please contact reception@theartoftouchmassage.com
Groups of 3 or more are required to pay for half of the service charge at the time of booking. The other half is charged after your service.
YOU ARE RESPONSIBLE FOR 100% OF THE SERVICE CHARGE IF CANCELLING OR RESCHEDULING YOUR GROUP WITHIN 24 HOURS OF THE SERVICES.
Just like with any service, it's never required. Think of getting a massage the same as eating at a restaurant, where tipping 15 to 20% is customary.
The Therapists strive to provide the best experience for our clients. This includes physical and mental preparation for the service. Out of courtesy to them our policy is that appointments cancelled or rescheduled within 24 hours of the start time will be charged full price for the missed service. For more information, please click here.
Why an outcall? We have a large, beautiful, open space for you to relax undistracted.
However, if you would like to have a corporate chair massage event with therapists who come to your company's office, film shoot, hospital, or event location please contact spencer@theartoftouchmassage.com who can assist you with your request.
Yes, we do provide on-site chair massage services and have worked with hospitals, corporations, teams, clubs and the film industry. Please contact spencer@theartoftouchmassage.com who can assist you with your request and provide you with a quote.
Since it is your massage session, we want you to feel comfortable talking if you want to but most people find it’s easier to relax when it’s quiet and they can focus on their breathing. We encourage you to communicate with your therapist if you are not enjoying the session due to temperature, music, or the amount of pressure the therapist is using.
No, the massage therapist will leave the room while you undress and lay under the blankets.
The therapists are very versatile. If you are not enjoying the amount of pressure you are receiving feel free to let the therapist know.
This depends on your personal wellness goals. People often initially visit because of a specific injury or chronic pain condition. Having weekly or bi-weekly sessions may help resolve those problems faster than if they were spread far apart, but your body is your best indicator. As you notice how your body responds to each session you may see a need to reduce or increase the frequency of your visits.
Gift Cards are a great value. These expire 365 days after purchase. They are non-refundable and non-transferrable.
